If you’re ever having trouble resetting your Sonos player, here’s how:
- Open the app on your Sonos device and sign in.
- Scroll down to the bottom of the screen and select “Reset.”
- Enter your Sonos account information and password (if any).
- Click “Reset.”
Setting up your Sonos player is really easy, but what if you want to give your previously used devices to another family member or a friend? In order to register a Sonos device to a new e-mail address, you will have to factory reset it.
RELATED: How to Set Up a New Sonos Speaker
Resetting your device is not intended to act as a troubleshooting technique, because it will erase everything on it including shares, playlists, music sources, and more. Factory resetting your Sonos player returns it to fresh-out-of-the-box condition so if you don’t need to do this, you’re better off not.
There are several flavors of Sonos devices, but only two ways of factory resetting. We’ll cover both groups today.
Method One
If you have a PLAY:1, PLAY:3, PLAY:5 (gen1), CONNECT, CONNECT:AMP or PLAYBAR, you will want to perform the following procedure.
First unplug the power cord from the outlet. You don’t need to disconnect it from the actual device unless it’s easier that way.
Next, press and hold the Play/Pause button while plugging the device back in and continue to hold that button until the light on the top of the device flashes amber and white.
Finally release the Play/Pause button and the light should glow green meaning that the device has been successfully reset. At this point, you can add or re-add the device to your household, or safely give it away.
Method Two
If you have a PLAY:5 (gen2), BOOST, BRIDGE or SUB, then take the following steps to factory reset your device.
Again, you want to first unplug your device, be it from the wall or the actual device itself.
Next, press and hold the Connect button, and continue to hold it while plugging your device back in. The button on the top of your device will flash amber and white.
RELATED: How to Add Streaming Services to Your Sonos Player
Release the button and wait until the light turns green, which means that your device has been successfully reset. You can now add or re-add the device to your household, or safely give it away.
Remember, if you factory reset your Sonos device, everything stored on the device will be erased, so you will have to reacquire your music collection as well as any streaming music services you had previously added. Knowing this, make sure that factory resetting is an option of last resort.
