If you’re having trouble removing a device from AT&T, there are a few things you can do. First, try restarting your phone and your device. If that doesn’t work, try unplugging your device and plugging it back in. If that still doesn’t work, you can call customer service. ..
We can’t unlock this device because it’s currently active on another AT&T customer’s account Error?
Go to iCloud.com and change your My Devices section. Review the list of devices and select the one you’d like to remove. After next to it, click Delete. If you do not see a Delete button, look for one below the device’s serial or IMEI number.
Both systems have a Manage Devices page that lists all of the devices connected to each system. The left menu in both programs contains a drop-down box for Device Management, which you should use to activate your software. Expand Equipment on the left menu and then Manage Devices; the Manage Devices landing page appears, displaying available devices.
Go to Settings Cellular Data, then Account. Add a new line. Select the appropriate plan from the drop-down menu under Plan. Follow the on-screen instructions to connect or cancel your plan.
The AT&T Next Upgradable program allows you to upgrade your device after paying 50% of the device’s retail price, as well as an extra $5 each month. You can upgrade early before paying off the remainder of your contract. It’s 50% for AT&T Next Every Year and 80% for AT&T Next.
Go to att.com/getstartedbiz and sign up for a free business account. You’ll receive your phone number, email address, and password when you activate your device on AT&T wireless network. Select Continue after entering the necessary information. Follow the on-screen instructions to finish activation.